Planet Scuba – effective 12th May 2020
Dear Planet Scuba customers. In light of the SARS-Covid-19 Pandemic affecting the world, we have taken steps to ensure the health safety of our customers as well as our team members. Effective 12th May 2020, our retail policies have changed to accommodate the “new norms” which will be globally practiced. These will include hygienic and health requirements, number of customers per time, personal and health data recording, inability to accommodate certain products try-on etc. We will also have limited retail hours in force until further notice.
Our full new retail policies are listed below.
Meanwhile, we encourage you to visit our website and select our range and enjoy our PriceDown SALE + Free Shipping.
**PriceDown SALE is still ongoing with Free Shipping**
select your items of choice
make an online payment
we ship to you free of charge within Malaysia!
We ask our customers to also use discretion as much as possible when visiting Planet Scuba and to please adhere to our terms below;
Opening Hours: Mon to Saturday 11am to 5pm. Closed on Sundays and Public Holidays.
Please use discretion: if you are having/ showing symptoms of cough, flu, sneeze, illness, please seek medical attention and come back another day. Planet Scuba reserves the right to refuse entry to anyone showing temperature reading of 37.5°C or more, or of having any symptoms of illness
Your temperature reading will be taken before each entry is permitted and will be logged together with your name and contact details before each entry. QR code printed on door is provided for you for this purpose. This is mandatory.
Having a face mask on is an absolute requirement (extra can be provided by us)
Please sanitize your hands with sanitizer provided before entering our retail area
We have a limit of no more than 4 customers at any one time in our premise
Customers must maintain a social distance of 2m/ 6 feet apart
Hand sanitizers will be provided through out the retail area. Please use them as much.
Our fitting room is closed. We could not allow any try-on for:
dive wear including Wetsuits, Lycra, any Tops or Shorts as well as Gloves, Hoods, Vests.
Mask can be tried for fit. Please place mask into provided pail after each try. We will sanitize them for you.
Equipment servicing/ Maintenance/ Repair will be done by us once you drop them off.
Drop off No on-the-spot repair/ servicing will be provided. Service Room is off limits
Payment can be done via on-line transfer, credit or bank card only. No cash will be accepted
If the door is locked during operation hours, it means we are at capacity. Please come back later
Planet Scuba thanks you for your understanding and corporation. We wish you our very best. Stay Safe!
04 May 2020 – PLANET SCUBA retail area will still be closed to conduct the necessary sanitizing process.
We will announce our retail opening soonest possible. We apologize for any inconvenience caused.
However the good news is we are EXTENDING our popular PRICEDOWN + FREE SHIPPING SALE!
Now orders received within our closing period will be shipped* within two working days!
We encourage you to browse our complete range in this website and get in touch with us for your orders via our communication channels:
> email us at firstname.lastname@example.org
> send us an inquiry through Contact Us page– https://www.planetscuba.com.my/contact/
> connect with us on Facebook Messanger at https://www.facebook.com/planetscubamalaysia
We thank you for your patience and understanding. Stay safe everyone!
*shipped for free within Malaysia.
16 March 2020 – MALAYSIA ANNOUNCES NATIONWIDE MOVEMENT RESTRICTION
In accordance with the Malaysian Government’s nationwide movement control, Planet Scuba will close our retail area during the Movement Control Order.
However, communication channels through email, our Contact Us page and Facebook Messenger will still be open for business inquiries.
In this period of our closing, you can make an order for an item you like via email and we could courier your them to you after the Movement Control Order is lifted, upon confirmation of availability, color and size. Orders received within the Movement Control Order period will be shipped for free within Malaysia.
We thank you for your patience and understanding in these challenging times.
Scuba diving is fun and exciting, and it relies on quality equipment to make your diving safe and fun.
Because scuba diving is an equipment oriented sport. it is very important for you the user to know firsthand the Comfort, Fit and Performance of the equipment you intend to purchase for your diving activity. When you are able to see, feel and try each product and understand the differences in each model, you will find the best gear and be making an informed decision on your purchase, which rewards your diving experience. Our experienced team members are here to help you make the best choice to suit your diving needs and help you with try the equipment options we have.
We are not an on-line store nor do we conduct any sale by way of e-commerce. Any on-line purchases for Aqua Lung, Apeks, OmerSub and the brands under Aqua Lung is not allowed by the warranty policies of Aqua Lung International. If you purchase an Aqua Lung product from an unauthorized dealer, your warranty will not be valid. Please also check our Unauthorized Dealer Warning page periodically for updates.
Planet Scuba Kuala Lumpur and our branch Empire Scuba in Kota Kinabalu offers a comfortable and spacious retail area designed to ensure you get an enjoyable shopping experience. Purchases can be made by cash or major credit cards in our store.
We also offer installment free plan for Malaysian Maybank and HSBC credit card holders:
12 and 18 months Maybank installment plan.
Minimum RM1,000.00 to maximum RM10,000.00 purchase.
Additional fee applies on total bill: 5.5% for 12 months plan, 6.5% fee for 18 months plan.
For Sabah customers, please visit our branch Empire Scuba Supplies at:
E-G-22A, Lot 99, Ground Floor, Block E, Inanam Kapital
Lorong Inanam Kapital 3A, 88450 Kota Kinabalu, SABAH
phone: +6088 396 558
If you’re not able to visit our stores, you can also place an order by an email to email@example.com where we can courier the item to you with delivery charges. However please be sure on the size of the products you order as goods sold are not refundable.
Please note we ship only within Malaysia and Brunei.