Aqua Lung is the name that introduced the world to scuba diving in 1943, when Jacques-Yves Cousteau and Émile Gagnan developed the first “aqua-lung”. Little did they know, their work and their innovative scuba diving equipment would expand the very possibilities of underwater exploration.
Now, the excitement and adventurous spirit of that first dive lives on through Aqua Lung’s scuba diving gear. Our dedication to quality and innovation has led to the manufacture of the world’s premier scuba diving equipment for professional and recreational use. For over 70 years, Aqua Lung has given divers of all experience levels the means to live out their underwater endeavors. Whether you’re enjoying the beauty of coral reefs or getting up close and personal with a wreck, you’ll always feel prepared and in control with Aqua Lung.
Aqua Lung dive gear is only available through Authorized Aqua Lung Distributors and its appointed Dealers
Please be aware that not every business that advertises and sells Aqua Lung branded products is an Authorized Aqua Lung Dealer. Unauthorized retailers offering Aqua Lung Scuba products acquire those products through unknown sources. Products purchased through internet sales or unauthorized retailers are considered third party sales and are not eligible for Aqua Lung warranty protection, service, or support. Aqua Lung cannot guarantee in any way the condition of the product you receive through these unauthorized retailers or guarantee:
If you require warranty or non-warranty service on any Aqua Lung or affiliate branded product not purchased through an authorized Aqua Lung Dealer, you may be refused service by an Authorized Aqua Lung Dealer or may incur additional service charges. Please note that non-factory authorized service or repair facilities:
If you obtain Aqua Lung products from an unauthorized dealer, your warranty will not be valid, and we cannot offer you the assurances of quality and satisfaction afforded by the Aqua Lung Warranty Program. To verify whether or not a retailer is an authorized Aqua Lung Dealer, please email us at firstname.lastname@example.org
Aqua Lung warrants to the original purchaser for a period of time, specified below for each product, from the date of purchase that the product will be free from defects in materials and workmanship, provided that it receives normal use, proper care and prescribed dealer service subject to the limitations listed below. The limited warranty is extended only to the original purchaser for purchases made from an Authorized Aqua Lung Distributor and it’s appointed Dealer, and is not transferable. This warranty is limited to repair or replacement only at the discretion of Aqua Lung. Warranty coverage does not extend to damages caused by improper use, improper maintenance, neglect, unauthorized repairs, modifications, accidents, fire, casualty or normal wear and aging. Cosmetic damage(s), such as scratches, nicks and fraying are not covered under warranty except when the product is new, out of the original packaging.
This warranty does not extend to equipment used for commercial or military purposes.
Please note for Aqua Lung products that are purchased from Authorized Aqua Lung Dealers but outside of Malaysia, Planet Scuba will uphold the warranty claim process with an administrative fee of RM200.00 per item per case
Warranty by Product Category
5 Years Limited Warranty – This warranty will cover the original owner of the regulator against defects in parts or workmanship if the regulator is:
Warranty does not extend to LP hoses, swivel or hose end O-rings, mouthpieces, stress cracks due to spraying with aerosols, rubber deterioration or chrome loss due to excessive exposure or lack of maintenance or corrosion.
• Weld/Seam Leaks: Five-Year Limited Warranty *Qualifying Service Records Required
• Zuma and Passport BC’s have a Two-Year Limited Warranty
• Hardware (Buckles, Zippers, D-Rings, etc.): Two-Year Limited Warranty
Buoyancy Compensator Replacement on a Pro-Rated Basis
Buoyancy Compensator under the Limited Lifetime Warranty that malfunction due to material or manufacturer defects that have also had a significant amount of use will be replaced on a pro-rated basis. Prorating will be determined by a percentage factor based on the condition of the product and how long the product was used prior to the warranty claim.
The following guidelines should be used in determining what pro-rated percentage will be used.
Aqua Lung Pays
|Like new and less than 2 years old|
|Slightly used and less than 5 years old|
|Very used and more than 5 years old|
Exclusions and Limitations: This Limited Warranty does not cover damage due to misuse or use outside of recommended use or defects caused by use with non Aqua Lung supplied or endorsed software and batteries. See the owner’s manual for additional information.
Two-Year Limited Warranty
Two-Year Limited Warranty
Traveler Bags: Lifetime Warranty
Explorer Series Bags: Two-Year Limited Warranty
One-Year Limited Warranty
Lifetime Warranty against sole separation from upper, and 1 year Limited Warranty
One-Year Limited Warranty
If you are the original owner of an Aqua Lung product that is determined to be defective in any way, please return it to your local Authorized Aqua Lung Dealer. Please provide your dealer with your original sales receipt along with any service records you may have. Your local dealer will have to bring the unit and the relevant receipts back to us to determine that you have a valid warranty issue and for further evaluation and warranty process.
Serial Number Locations
Serial numbers DO NOT contain the letters “EN” or “CE”. These numbers refer to a European Standard for that product. If you cannot locate your serial number, please refer to the following information for assistance.
Buoyancy Compensators (BCDs)
The serial number is located just above the exhaust valve and always starts with a letter then 5 digits then end with 2 letters again.
Recall & Safety Notices can be found here
Please follow this link for Owner Manuals